Nelson j salon - AVEDA Color Salon

12/16/2008 Posted by KerryR

I read all of the reviews on City Search before choosing Nelson J. Salon. If it didn't already have such rave reviews about the customer service, quality of service and non-pretentiousness I would have stopped at the address: Beverly Hills. Being intimidated by high prices and snobby rich folk (I know-I'm sure it's only a stereotype. I've got nothing against the people of the 90210 area code), I usually avoid this city like the plague. But I'm glad I didn't. The reviews I read were all dead-on! The customer service at this salon was impeccable. After being treated so nicely I thought for sure the prices would be through the roof for such luxurious service. But they weren't! I got a color (no cut) at a very reasonable price. Initially, my appointment was set up with Nelson. He met with me and advised me that due to the fact that he is the owner he charges significantly higher prices than the rest of his stylists. I really appreciated his honestly. He graciously set me up with Sara after I opted for the less expensive deal and Sara was fantastic!!! Both she and Nelson really listened to me and took time to make sure they interpreted my goals accurately. They made me feel comfortable and at ease by explaining what they were going to do to achieve the look I wanted (I don't like surprises when it comes to my hair). Sara did an amazing job with my color. I am VERY particular about my color. So much so that I usually do it myself because I don't trust anyone else to get it exactly the way I want it. But I now trust Sara! She definitely knows what she is doing. I will be going back to this salon for sure...even if it is in Beverly Hills ;)

Pros: Non-pretentious and knowledgeable staff; reasonable prices

Cons: parking

12/01/2008 Posted by nelsonjsalon

To previous review, I am sorry you had a bad experience in my shop. In Nelson j, we care every single client's experience and we have money back satisfaction guarantee policy. Please call my salon at 310 274 1553 I will refund your money back but I would love to find out who you are becuase I couldn't find your record. I always do follow up call to every new client in couple of weeks to make sure they had a great experience in my shop. Please call us and we do whatever it take to make you feel better. Thanks Nelson C

11/29/2008 Posted by rita878

I went into Nelson J Salon to go from a blond to a brunette. I was very upset when my hair came out an ashy red color. I expressed my concern to the stylist but she insisted it was just the lighting and that it was brown. I called back a couple days after the appointment to ask if I could get it re-done and they said that they would need to charge me, for a SECOND time. Two weeks later I am still getting comments on my red hair.

Cons: Unwilling to help and not good with color

09/26/2008 Posted by MayaMMM

Best Customer Service, friendly staff, and Sandra is very talented hairdresser, Nelson was kind enough to say hello. I was in LA for a day (from Australia), and was recommended by a friend and after found the reviews on citysearch, I decided to call the salon in the morning. I was happy to get the appointment at 10.30am. Thanks to Sandra, I am very happy with my hair. She is such an easy going person and very professional. I was also happy with the manicure (sorry, I would love to know the manicurist's name). However, disappointed since it was my first time, I didn't get the 25% discount like everybody else. :-( Maya M.

Pros: Friendly and professional

Cons: Too expensive. No first discount for me.

1 out of 1 people found this review helpful

08/30/2008 Posted by HeatherMichelle

Since moving to Los Angeles 5 years ago I have been in search of colorist who could give me the same beautiful natural looking blonde color I was getting in Toronto. After going to Frederick Feckai Salon, David Paul (and Saw David Paul himself who was the first to destroy my hair), Louis Lacari and countless other high end salons, paying up to 400.00 a color job, I ended up having to chop off all my long blonde hair which had become yellow, and broken, dye it brown, and grow it out to start all over again. I grew it out for 2 whole years, and I very nervously saw Nelson today. He did a truly amazing job! Thank Gawd too, because if he didn't I would have lost my mind! If you are looking for beautiful, natural looking color that is easy on your hair, Nelson at Nelson J is your guy!

07/19/2008 Posted by Jennifer213

I just want to say that Tori's Hair straightening and cut were amazing. I have always had really frizzy hair and it doesn't do anything but poof out. Now that Tori does her Japanese magic on me .. Im set! Thanks Tori for you amazing service too.

Pros: Great Customer Service

07/10/2008 Posted by Alyssar1

Vivian and her assistant Sara were an excellent team that really understood hair and the tools and products with which they worked. Vivian met the challenge of helping my hair out of a multi-colored mess! And they use Aveda too!! which is very nice and less abrasive. The salon seemed overall to follow a standard of precision and attention to detail which really made my experience very satisfying ~ I am so happy with my hair :]

Pros: clean and professional

Cons: parking garage : /

06/17/2008 Posted by joyboy

I have had bad hair coloring experiences with my former salon so I was ready for a change and went online and searched and read all the great comments about Nelson J Salon. I had a very positive first time experience with this salon and will be a repeat customer provided they don't get too expensive. The staff is friendly and helpful and not snobs at all. The staff offered hot tea and there was homebaked goodies! Nelson was in the salon on my first visit and greeted me personally and was constantly checking on his clients making sure everything is good. Nelson is very hands on and attentive, and interacts with his clients. Vivian my stylist was patient and listened to my concerns and colored my hair a natural dark brown. The best part was the 25% discount for first time clients when you bring the printout from Citysearch. After my visit a week later Nelson personally called to ask if I had any concerns or questions. Talk about great follow-up! The salon does not have their own parking lot so if your appointment is on Saturday you're in luck...park at the underground parking lot at 9665 Wilshire Blvd they charge a flat rate of $7.00!

Pros: Casual salon. Great service, ease of making appointments, friendly sfaff, experienced stylists, good follow-up

Cons: The salon does not have their own parking lot and a bit of the expensive side.

05/20/2008 Posted by khana219

Went to Nelson after reading reviews here on citysearch...he really is wonderful! I went in to have orange hair fixed from overly zealous past colorists. Nelson's salon got me in really quickly for what I thought I was just a consultation, but Nelson did my hair right then and there! All of the salon staff are super friendly, (not too pretentious for a Beverly Hills salon) the salon is lovely, and Nelson is a sweetheart! He even does a really nice head and neck massage! I had a really great experience...and my hair is awesome! My hair is not easy, curly but fine, and way over-lightened. Nelson fixed it-it's mellowing into a lovely brown-and did one of the best cuts I've had in years (again, my hair is NOT easy to cut). Plus, my hair has never felt this soft and healthy after just getting color, and it's lasting really well, too. I finally feel like I've found someone who really gets it/knows what he is doing. He is a bit on the expensive side. I have paid as much in the past, but didn't always get my money's worth. Nelson seems to be worth it...I'm definitely going back, so I'll see... I definitley highly recommend him.

04/23/2008 Posted by thenance

For great color and cut see DQ. He knows the perfect cut for your face and is awesome with color. He is an "artist" so the hair thing comes naturally to him. He is also a good listener and will help you achieve "the look" you desire AND more importantly, will tell you if you are way off base with the look you desire! One of my favorite things about DQ's cuts is they grow out great! You never have a bad hair day!!

Pros: Talented and Friendly Staff

Cons: Location is hidden away, so you have to know where you are going. Parking at meters, so you have to watch that time!