Fullerton Auto Repair Clinic & Body Shop
Fullerton, CA 92833
Phone: (714) 515-3254
User Reviews for Fullerton Auto Repair Clinic & Body Shop
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06/02/2008 Posted by MihirGandhi
Jim is honest, friendly and efficient! Great work on my 2008 Acura TL. I had about 20% rear-end damage totaling to about 9K in repair, paid completely by insurance and he took care of ALL paperwork for me! Car looks brand new again, like it never happened! This guy would stretch himself an extra mile just to have me satisfied. Truly, has an customer I really feel very WELL treated and by experiencing this, I'm back on my faith in these two words "Customer Service" I highly recommend Fullerton Automotive Clinic, Jim for any auto body work! Regards, MG
Pros: Great Customer Service and Quality Work.
Cons: None
Response from this business
05/21/2008 Posted by CHANDLER58
I WAS IN NEED OF A MECHANIC. MINE HAD CLOSED HIS SHOP AND I HAD USED HIM FOR 20 YEARS. A SEARCH ON CITY SEARCH LED ME TO FULLERTON AUTO CLINIC. I AM SO GLAD THAT I FOUND THIS SHOP. I HAD NOISES THAT I DIDNT KNOW WHAT THEY WERE. COME TO FIND OUT I HAD A BAD AXEL AND BEARINGS. I ALSO FOUND OUT THAT THEY DID AUTO BODY AND PAINT AND WERE ABLE TO FIX MY BUMPER AND SOME SCRATCHES DOWN THE SIDE. ALL WAS DONE IN A TIMELY MANNER AND AT A VERY REASONABLE PRICE. I WOULD RECOMMEND THIS SHOP TO ANYONE. THE OFFICE STAFF AND MECHANICS ARE ALL REAL NICE AND KNOWLEDGABLE. THEY GAVE ME GREAT CUSTOMER SERVICE SO NOW I WILL BE A CUSTOMER FOR LIFE.
05/12/2008 Posted by jamie321
I would like to thank the guys here. I was having such a time with my car and nobody could figure it out. I had been stranded several times and i needed my car for work. The men here finally got the diagnostics right, I had a sensors that had gone bad. It was a $75.00 part and I was extremely happy with the prompt service. The mehanics really know what they are doing here. I will trust them with any of my families cars and recommend them to any of my friends. It nice to finally find an honest mechanic. The office staff was very nice and helpful.. The money I saved here was in the hundreds.
Pros: honest and reliable - very reasonable in cost
Cons: none
1 out of 1 people found this review helpful
05/11/2008 Posted by ocgirl8907
Our family mechanic was on a tight schedule so I took my car here because they had openings. I had been having some wierd things going on with my car and just wanted to get everything checked out. They called me two hours after I dropped it off and said they changed a radiator hose for $37 (so much for a free estimate...) and that my transmission needed to be totally rebuilt for $1250. Luckily our other mechanic was able to see us the next day and said nothing was wrong with the transmission I just had a stuck shift solenoid! I trusted them because they had great reviews on here, more than anyone else, but don't make the same mistake as me! Get a second opinion at the very least!
Pros: The lady on the phone is really sweet.
Cons: They lied... and nothing was explained!
05/05/2008 Posted by tonystarks90292
I have taken my car in to many mechanics and have either been lied to or given estimates that were over priced or did not reflect the work being done. I read the reviews on Fullerton Automotive and decided to give them a shot. I was really impressed at how knowledgeable both Jim and Bill were when it came to my car. I took my car in to get my Air Condition fixed and Bill was able to identify the problem in half a day. He explained the issue to me in a way that made sense and took care of the problem at a fraction of the price that I expected to pay. If you want a mechanic that really knows their stuff and does exactly what is needed at a great price, take your car into these guys. I've been looking all over for a good mechanic and I won't take my car any place else now. Thank You!
Pros: Customer Service, Outstanding Prices
Cons: None that I can think of...
02/05/2008 Posted by lason949
WONDERFUL!!! they did an excellent job with my car. pearl paint isn't easy to match and they did it perfectly.
Pros: Friendly staff. Done relatively fast. Priced exactly as the estimate no hidden charges.
Cons: Can't think of one.
11/27/2007 Posted by antseca
MY NAME IS ANTHONY AND I LIVE IN BREA. I HAVE BEEN TAKING MY CAR TO FULLERTON AUTOMOTIVE CLINIC FOR ABOUT A YEAR NOW FOR ALL REPAIRS. i LIKE THE FACT THAT THE BUSINESS IS FAMILY OWNED AND OPERATED AND THAT THE STAFF IS FRIENDLY AND KNOWLEDGABLE. MOST RECENTLY, MY WIFE BACKED INTO A PILLAR IN THE MALL IN OUR LEXUS RX 350. i KNEW I COULD COUNT ON BILL TO GET MY CAR DONE QUICKLY. AS ALWAYS I WAS THRILLED WITH THE WORK. ALL IN ALL I THINK THE REASON I DO AND WILL CONTINUE TO GO BACK IS THAT THEY TEATED ME THE SAME THE FIRST TIME I EVER VISITED AS THEY DO NOW. OK, MAYBE I GET A LITTLE EXTRA ATTENTION NOW BUT FROM DAY ONE THEY HAVE BEEN TOP CLASS.
Pros: SUPER NICE PEOPLE
1 out of 1 people found this review helpful
11/21/2007 Posted by daveroe
Every time i take my car in for some mechanic work at this auto repair shop the job is done quickly. It also costs less than when i used to take it to the toyota dealer for service. Oh and did i mention they don't treat my like an idiot and write me off like the service advisor did at the unnamed toyota store. Enough of the bitterness, I am much happier now and always pleased with the way my car as well as myself is treated.
11/15/2007 Posted by ttalum2503
I go to Fullerton college, and was recently involved in an accident. I had a bad experience last time i was in an accident...the insurance took forever to cover the damage. So, I searched the internet for a auto repair shop in fullerton, ca that did paint and body and collision repair and found fullerton automotive clinic. I felt comfortable reading the reviews because basically everyone writing was praising their repairs. After talking with them i also felt confident that the insurance coverage would be done quickly. I got my car back and the damage was gone, it looked great and they dealt with the other persons insurance company for me. This was truely hassel free. I am satisfied with the timeliness and quality of collision repairs. I would absolutely reccommend fullerton automotive clinic for anyone who is involved in and accident and needs some collision repairs done through insurance company or not. A-plus work. I will be going back in a few weeks to get mky brakes and shocks done too.
Pros: efficient working with insurance company to cover collision damage
Cons: none
11/13/2007 Posted by bigaday
Had the front bumper on my cavalier repainted and it looks great. I was also happy with the price i was quoted.
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