Barone's Famous Italian Restaurant
Van Nuys, CA 91401
Phone: (818) 784-6226
- Price:
- $
- Hours:
- Mon-Thu 11am-10pm, Fri-Sat 11am-12am, Sun 11am-9pm
Editorial Description for Barone's Famous Italian Restaurant
Local institution since 1945, serving pizza, lasagna, cannelloni and more; a full bar and banquet facilities are also available.
User Reviews for Barone's Famous Italian Restaurant
11/21/2008 Posted by bidget
What an absolute horrible experience I just had at Barone's. As a kid that was my favorite place to go so tonight I thought I would share it with my husband. Im sorry I did. The service was terrible we ordered a large pizza and 45 minutes later the waitress told us it was gonna be a while because they had a big order before us. Then 30 minutes after that I had to flag her down to get our check due to the fact we had still not recieved our food. She brought me the food and the check 15 minutes after that. the pizza was the worst thing I have ever eaten. Needless to say I think I took two bites out of it and my husband never ate any he was so mad. It was very greasy and extremely salty. I paid my bill and was asked if everything was ok and I said no I felt I was treated very poorly. They didn't offer to take the pizza we didn't eat off the bill. And what's worse than all of it they NEVER AND I MEAN NEVER once apologized to us. I will never go back there and I hope that this gets to many readers as possible and they take it into consideration not to either.
10/04/2008 Posted by laire15
I never would have guessed that this restaurant would be such a very bad experience. The waitress was very good, but the Veal Marsala which was on the menu (but not on their website menu) was not delivered. Instead, I got a plate of very overcooked, tough chicken marsala. The chicken was so tough that you had to use a knife, or press very hard using the fork to cut it. The mushrooms and marsala sauce were tasty, but not the chicken. Remember, I ordered 'Veal', not chicken. I called the waitress over and after explaining the problem with the order, agreed to try eating it again. After another couple of bites, I just couldn't eat any more and requested that the waitress take it back and serve me the veal marsala. A taller, 45ish owner / manager brought the plate back to the table and stated, "We don't do that here!" I was caught a little off-guard and reiterated that I ordered veal, not chicken. He again said that they didn't do that at Barones, and that it 'was' veal. He then started cutting it in front of everybody at the table and to get their support left the dish for everyone to eat. I again told him that I ordered veal and was not happy with the dish and then requested eggplant parmagiane. It was O.K., nothing special. Later, after my friends had left, and while finishing my eggplant, called him over to my table. I told him that I used to be a waiter at a very nice country club and that I thought his conduct was not only unprofessional, but 'cheap'. I then told him that as a customer, I deserved to be treated with respect. He would not listen to my concerns and started argueing. After making him aware of his 'trashy' service, I then finished my meal and left. I would also like to say that their 'baby' martini's at $11.00 each are way overprice for a middle class Italian restaurant. $5.00- $7.00 would be reasonable for a 'so-so' restaurant. I would never go back there again. Terrible service, overpriced drinks.
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